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Our Customers Say

Rated 5 stars on Google!“I have been with Alarm Engineering for 17 years. I would not even think of using anyone else. Very professional and prompt to respond to any issue or question you may have. Locally owned is the only way to go.”

-Donna R. in Salisbury, MD on Google

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Alarm Engineering was recently honored at the 2016 Interlogix Partner Summit, held in San Diego, California where we were presented with the Eastern Regional Dealer of the Year Award.

Alarm Engineering Named Dealer of the Year

Alarm Engineering was recently honored at the 2016 Interlogix Partner Summit, held in San Diego, California where we were presented with the Eastern Regional Dealer of the Year Award.  The Interlogix network of authorized dealers is comprised of over 300 security companies nationwide.

Criterion

The Alarm Engineering team distinguished itself in the Eastern U.S. and we received this award due to our superior customer service, strong roots in the community, and successful growth as a company.
 
Interlogix offers among the most reliable and trusted product names in the security industry, and is backed by authorized partners nationwide like Alarm Engineering.

Details

Alarm Engineering’s Operations Manager traveled to the Omani La Costa resort in San Diego, CA and represented our team, accepting the Dealer of the Year award. The entire Alarm Engineering team is thrilled to receive this award and we look forward to providing continued five-star service to our customers for years to come.

About Alarm Engineering

Locally owned Alarm Engineering has been securing Delmarva since 1985. In that time, we have developed a reputation for integrity, reliability, and quality with our emphasis on superior service to our customers. We know you have many choices when it comes to your security system, so here are some things you should know about us. 

Alarm Engineering is leading provider of electronic security systems and services in Delaware and the Eastern Shores of Maryland and Virginia. From integrated home security systems with home automation and video to large enterprise-level integrated systems and small business solutions, our highly trained and professional staff will get the job done right. As an Authorized Alarm.com dealer, we offer exclusive Crash and Smash technology, Geo-Fencing and LiftMaster Garage Control, and the Doorbell Camera as part of our Home Automation offerings.

For more about what sets us apart from the crowd, click here or give us a call at 410.546.2210. But don’t just take our word for it: check out our five star Google Reviews.

 

False alarms are irritating. Irritating to you, your neighbors, and they may even startle your pets. They consume police resources and after too many you may be issued a fine or fee depending on where you live on Delmarva.

Preventing False Alarms
Luckily, most false alarms are easily prevented, here are some quick steps you can take to limit or eliminate those pesky false alarms

False alarms are irritating. Irritating to you, your neighbors…they even startle your pets.

They consume police resources and after too many you may be issued a fine or fee depending on where you live. Depending on your location, Enhanced Call Verification or ECV may be in place, requiring us to call at least 2 people on your call list before dispatching authorities.

Luckily, most false alarms are easily prevented.

Decrease False Alarms with These Tips:

  1. Know your codes
    • Most false alarms are caused by people just entering the wrong codes to disarm. An easy way to eliminate this issue is entering custom codes for each person, being careful to never use codes that a burglar could easily guess like your house number.
  2. Secure all windows and doors
    • Keeping windows and doors closed is a smart security practice but is also prevents false alarms. Remember to close all windows and doors before attempting to arm your system and disarm it before opening.
  3. Train users
  4. Be mindful of petsCats especially, who can jump on high furniture are triggers of motion detectors. If you recently have adopted a cat into your home armed with motion detectors, call us to see what other security solutions we can replace them with.
    • If your home is armed with motion detectors and you have pets, be sure they are pet immune detectors. No motion detector is completely pet proof, though. Cats especially, who can jump on high furniture are typical triggers of motion detectors. If you recently have adopted a cat into your home armed with motion detectors, call or click here to ask our team what other security solutions we can replace them with.
  5. “Think” like a motion detector
    • It may sound silly, but a motion detector’s job is to simply report when there is motion. If you have curtains that move when your heater comes on, that motion may cause what you think of as a false alarm. Make sure holiday decorations, balloons and cobwebs are kept away from rooms with motion detectors as well. Have a Roomba that cleans your floors while you’re away at work? Yep, that’s motion, too. Also, make sure nothing is blocking your motion detector’s field of view such as a large box directly in front of it. Blocking your motion detector assures it cannot do its job effectively and can also cause false alarms.
  6. Pay attention to Low Battery Warnings
  7. Consider the weather
    • Acts of nature can also set off your alarm. Strong winds, electrical storms and hurricanes can result in false alarms.
  8. Let us know if you suspect equipment problems
    • False alarms are typically due to human error. Nationwide, about 70% of false alarms are due to some kind of mistake. But if you ever feel that a false alarm was caused by an equipment error, call our office and our service department will troubleshoot the system over the phone and set up a service call if needed.

If you do cause a false alarm, don’t panic! Have your Account ID or passcode ready for the operator who calls you or call our office 24/7 to report a false alarm. Declaring a false alarm quickly can save police resources from being dispatched unnecessarily.

Don’t be surprised if one of our team members contacts to check on you after a false alarm. We know you are busy and want to follow up to if we can help you in any way. If you have any questions or concerns, call us 24/7 at 410-546-2210.

About Alarm Engineering

Locally owned Alarm Engineering has been securing Delmarva since 1985. In that time, we have earned our reputation for integrity, reliability, and quality with our emphasis on superior service to our customers. We know you have choices when it comes to your security system, so here are some things you should know about our team.

Alarm Engineering is leading provider of electronic security systems and services in Delaware and the Eastern Shores of Maryland and Virginia. From integrated home security systems with home automation and video to large enterprise-level integrated systems and small business solutions, our highly trained and professional staff will get the job done right. As an Authorized Alarm.com dealer, we offer exclusive Crash and Smash technology, Geo-Fencing and LiftMaster Garage Control, and the Doorbell Camera as part of our Home Automation offerings.

For more about what sets us apart from the crowd, click here or give us a call at 410-546-2210. But don’t just take our word for it: check out our five star Google Reviews.

 If you purchased your smoke detector from the hardware store or your electrician, you likely have an ionization detector, while we recommend and install photoelectric smoke detectors.

Not all Smoke Detectors are Created Equal

In 2022 a fire broke out in a rowhouse in Philadelphia, killing at least 13 people. The deputy fire commissioner stated during a news conference that there were four smoke alarms but none of them worked during the fire.

Most people think of smoke alarms as those annoying devices that go off when you’re pan-searing those delicious steaks. But inside their plastic casing, there are fascinating technologies, making use of light sources and radioactive molecules, to alert us to the presence of smoke. Since their invention in the 1960s, smoke alarms have become integral parts of our homes, often mandated by law. There are two main types of residential smoke alarms, an important fact that is often not mentioned.

If you purchased your smoke detector from the hardware store or your electrician, you likely have an ionization detector, while we recommend and install photoelectric smoke detectors.

You may not know that most house fires are of the smoldering (rather than flaming) type, due to the abundance of flame retardant materials used in furniture upholstery and construction. Photoelectric smoke detectors detect smoldering fires better and faster.

Read about the specific differences for yourself here.

Monitored photoelectric smoke detectors are designed to protect your family and home 24/7, whether your alarm system is armed or not. Learn more about professional monitoring from Alarm Engineering here.

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About Alarm Engineering

Locally owned Alarm Engineering has been securing Delmarva since 1985. In that time, we have earned our reputation for integrity, reliability, and quality with our emphasis on superior service to our customers. We know you have choices when it comes to your security system, so here are some things you should know about our team.

Alarm Engineering is leading provider of electronic security systems and services in Delaware and the Eastern Shores of Maryland and Virginia. From integrated home security systems with home automation and video to large enterprise-level integrated systems and small business solutions, our highly trained and professional staff will get the job done right. As an Authorized Alarm.com dealer, we offer exclusive Crash and Smash technology, Geo-Fencing and LiftMaster Garage Control, and the Doorbell Camera as part of our Home Automation offerings.

For more about what sets us apart from the crowd, click here or give us a call at 410-546-2210. But don’t just take our word for it: check out our five star Google Reviews.

Alarm Engineering is Helping Delmarva

As a locally owned company, we feel strongly about enriching our community here on Delmarva. To that end, we have helped many organizations over the years by donating hardware and services. We are often approached directly by organizations who need our help. Whenever possible, we give.

Alarm Engineering is Helping Delmarva

Helping Delmarva

However, we discovered many organizations don’t know we make donations. So, we have embarked on a goal of increasing awareness. Getting the word out about our donation program helps to ensure the worthiest organizations all over the Delmarva Peninsula are able to take advantage of our program.

Get Involved

We hope our Donation efforts inspire each of you to get involved in your community and support local business. When you support local businesses, you enable us and other local businesses to give back even more to our community. To see the amazing details about how patronizing local businesses makes a real difference in our community, click here.

If your organization would like to request a donation or you know of an organization that may be in need please email us at: [email protected].

 Request A Donation

  1. About your organization, including what services you provide to the community and why you deserve the donation.
  2. What you need. Is your security system in disrepair? Do you need a video camera because your property is being vandalized? Please be as specific as possible     

About Alarm Engineering

Locally owned Alarm Engineering has been securing Delmarva since 1985. In that time, we have earned our reputation for integrity, reliability, and quality with our emphasis on superior service to our customers. We know you have choices when it comes to your security system, so here are some things you should know about our team.

Alarm Engineering is leading provider of electronic security systems and services in Delaware and the Eastern Shores of Maryland and Virginia. From integrated home security systems with home automation and video to large enterprise-level integrated systems and small business solutions, our highly trained and professional staff will get the job done right. As an Authorized Alarm.com dealer, we offer exclusive Crash and Smash technology, Geo-Fencing and LiftMaster Garage Control, and the Doorbell Camera as part of our Home Automation offerings.

For more about what sets us apart from the crowd, click here or give us a call at 410-546-2210. But don’t just take our word for it: check out our five star Google Reviews.

 


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