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Security System Passcodes are an easy tool for each Alarm Engineering customer to cancel a false alarm without having to find the little black and white Account ID card you were given on installation day.
Sometimes, customers tell us they keep their Account ID out on the fridge or next to their keypad because it’s hard to remember. Bad idea! This valuable ID can be used cancel false alarms but is also used to make changes to your call list or any account information. Having this Account ID guarantees to our team that it is indeed you calling in to ask questions or make changes to your account.
A Passcode is not the same as the codes you punch into your keypad to arm or disarm, it is a single word that your family or your employees can easily remember but an intruder could not guess. A passcode only cancels false alarms, and does not give the bearer the authority change anything else on your account.
Don’t have a Passcode yet or don’t remember what your Passcode it is? Call in today with your Account ID and our team will walk you through it, or click here.
Locally owned and operated, Alarm Engineering has been securing Delmarva since 1985. In that time, we have developed a reputation for integrity, reliability, and quality with our emphasis on superior service to our customers. We know you have many choices when it comes to your security system, so here are some things you should know about us.
Alarm Engineering is leading provider of electronic security systems and services in Delaware and the Eastern Shores of Maryland and Virginia. From integrated home security systems with home automation and video to large enterprise-level integrated systems and small business solutions, our highly trained and professional staff will get the job done right. As an Authorized Alarm.com dealer, we offer exclusive Crash and Smash technology, Geo-Fencing, Doorbell Camera and LiftMaster Garage Control as part of our Home Automation offerings.