Customer Testimonials & Reviews

“I want to thank you so much for installing my security system. It is comforting to know it is in effect. I feel much safer now, with crime in this area at an all time high we all need protection. I have highly recommended you to several people and will continue to do so. ”  

-Betty in Salisbury, MD (customer since 2009)

“On Oct. 10, we had a key card reader installed by your company. I would like to take a minute to compliment you on your employees. David Mueller was our salesman. He was punctual, responsive to our email and phone calls, knowledgeable about your systems, and overall and excellent representative of you company.

Your install team, whose names I do not know, was one of the best I have ever worked with. They arrived on time, got right to work, and worked diligently through the day. They knew what they were doing, answered questions in a way we older people could understand, and finished the job quickly and professionally. I worked in management in private industry for 40 years and these two guys were as good as any I have ever worked with.

We look forward to a long relationship with your company.”

-Darryl with American Legion Post 19 in Laurel, DE  (customer since 2018)

“George did a great job of changing our alarm system. He was terrific! Thank you!”

-Patricia in Seaford, DE (customer since 2018)

“Our friend Lee Smith works for you and does a great job!”

-David & Janie in Pittsville, MD (customer since 2017)

“Once again Alarm Engineering you have proven why you are always voted #1! Your service department team is top notch and VERY patient. We had a problem with our smoke detector and they worked from their side and talked me through checking things on my side…and were patient when my pup got sick while we were on the phone and with my ‘short girl problems’ reaching the smoke detector. (Don’t tell my husband I was standing on a bar stool…I knew I had quick access to 911 if needed)! We even shared some laughs! It’s all fixed after a service call this morning and we are up, running, and protected again all within 24 hours! Thank you and keep up the great work!”

-Melanie in Salisbury, MD (customer since 2018) via Facebook Post

“Good service, very helpful. No suggestions for improvement. Always had good service. Any questions or problems answered promptly.”

-Betty in Salisbury, MD (customer since 2009)

“Reasonably priced and excellent service!” -Brenda in Hebron, MD (customer since 1999)

“I have found that AE does what they say they will do and that is what is required. You are as good as your word and your word is good! I have had nothing but great dealings with Lee Smith, the administrative staff, all of the installers, and Service Managers. Locally owned with a world class staff. Great Job!!”

-Brian in Delmar, MD (customer since 2010)