Customer Testimonials & Reviews

“The people are all personable, friendly and helpful. We are very happy with the alarm system.”

-Cherody B. in Salisbury, MD on Google

“Doug was very nice. He explained everything. The installers were very professional.”

-Shivaun in Ocean City, MD 

“I want to thank you and your staff for making me and my staff feel more safe and secure while at the store. I do not want them to ever experience what I did nor do I want them to have to worry about it occurring again. We have known Lee Smith for many years because Debbie and Kristen have been loyal customers and he sometimes would shop with them. He made us feel very comfortable and guided us in the decision making of what we needed. Also the installers were so professional and knowledgeable about the system. And also very patient. Thank you for such incredible service to us and this community.”

– Suzanne @ Educational Supplies, Inc. in Salisbury, MD 

“The entire staff and technicians are extremely friendly and professional. We highly recommend Alarm Engineering to anyone looking for a security system.”

-Mike L. in Frankford, DE on Google

“Doug Brown was honest. The technicians were on time and did the job neatly. Continue the good work and service.”

– R. Craig G. in Berlin, MD

“From my first phone call to Lillian – Excellent. To David explained process thoroughly. Tony & Shawn are absolutely wonderful installers. Enjoyed both of them during the process.”

-Linda in Laurel, DE 

“Excellent customer service. Our new service was having false alarms starting on a Saturday night and they have an on-call tech and she was excellent at talking me through it and then came out on a Sunday to replace a component with a better alternative. Very easy company to work with.”

– Carrie in Berlin, MD on Facebook 

“The service tech, Robert, was wonderful! He explained the system to me (I recently took over the responsibility) and helped me understand how everything worked. Doug has also been very patient with us, answering our questions regarding a possible service plan.”

-Rose at Coastal Community Church, Inc. in Berlin, MD and Crisfield, MD