Customer Testimonials & Reviews

“I want to compliment your team’s service and professionalism. David Mueller quickly followed up on our upgrade request and eagerly agreed to ‘walk-through’ our current system. He had sound recommendations and did not hard sell products or services. We had a good conversations about options and he offered reasonable suggestions.

David was personable and knowledgeable. I’m sure you’re proud to have well qualified salespeople like David on your staff. We look forward to our system upgrade which will make it part of our daily routine instead of just at night and when we’re out of town.”

– Doug in Salisbury, MD (customer since 2000)

“We would like to thank your team for the excellent response and professionalism. Both David Mueller and Carter Conyers were outstanding.  David was very responsive and his sales approach was extremely professional. 

Carter spent a few hours at our new home in Bethany Beach and we found him delightful. His knowledge base and interactions with us make him an “ideal” representative for your company. Simply a “good guy”. We hope he is appreciated by the Alarm Engineering team. We look forward to working with your team.”  

-Emily & Don in Bethany Beach, DE (customer since 2013)

  “I recommend Alarm Engineering because of your quality employees and prompt service.”

–Mary Ann in Salisbury, MD (customer since 1998)

Maria tells us in a recent survey she recommends Alarm Engineering because of our “local attention to concerns.”

– Maria in Salisbury, MD (customer since 2004)

“My name is Jessica and I had you guys install a security system in my house almost two years ago. During the Hurricane, we lost power and the control panel just kept beeping. I reached out to David (Mueller), my sales rep, and he responded back to me within 2 minutes telling me how to get it to stop beeping and how to reset it even without power.

To me that was huge because here we are in the middle of the storm and he helped me out. Just wanted to let you know about the awesome customer service even after the sale!”

-Jessica in DE

“We have been with Alarm Engineering for 25 years and always great service! We moved our business and they installed a brand new wireless system that works great. I highly recommend Alarm Engineering. Matt was our tech and did a great job! Dave Mueller was out system specialist. They make an excellent team! Love the mobile app!”

-Kim in Laurel, DE (customer since 1997) via Facebook Review

“We have been very satisfied with our experience with Alarm Engineering.”  

-Lisa Ellis

“[Your team] took the time to answer all my questions and they seemed like they enjoyed their work. Very neat!”  

-Joan H.