Customer Testimonials & Reviews

“They (installers) were personable, friendly, and helpful. They installed our new alarm system and personally showed me how to set up/use the website. Whenever I have a question, I call the office and talk to the people that help me immediately. I am so happy with them, I had them install new systems at our other 2 locations as well.”

-Cherody, Damokee, Inc. in Salisbury, MD & Ocean Pines, MD (customer since 2019)

“Great job and great installers. Installers worked continuously until job was done, were very courteous, and informed all the way.” -Jo Ann in Chestertown, MD (customer since 2018)

“David Mueller’s an excellent salesman. He explained my options in detail, described the system, told me how the app works, and arranged install. Could not have done a better job.”

-Bill in Lewes, DE via Google Review (customer since 2018)

“The two installers were Awesome – there was a lot going on and they worked around it and never missed a beat! My dog enjoyed them as well.”

– Chris in Delmar, DE (customer since 2007)

“We are very pleased with every aspect of your service.”  

-George S. in Laurel, DE

“Once again Alarm Engineering you have proven why you are always voted #1! Your service department team is top notch and VERY patient. We had a problem with our smoke detector and they worked from their side and talked me through checking things on my side…and were patient when my pup got sick while we were on the phone and with my ‘short girl problems’ reaching the smoke detector. (Don’t tell my husband I was standing on a bar stool…I knew I had quick access to 911 if needed)! We even shared some laughs! It’s all fixed after a service call this morning and we are up, running, and protected again all within 24 hours! Thank you and keep up the great work!”

-Melanie in Salisbury, MD (customer since 2018) via Facebook Post

“(David Mueller, Systems Specialist) explained the process in detail. Bruce (Justice, Installation Technician) was very detailed and did a great job.”

-Patricia in Rehoboth Beach, DE (customer since 2009 who took advantage of Customer Loyalty Rewards)

“Alarm Engineering is a top notch company. Dave Mueller put my mind at ease by being very thorough and spending his time going over the security system. I purchased the system for my mobile home and not once did I feel substandard. Usually when you think of security systems, you correlate that with very expensive homes. Thank you Alarm Engineering for making me feel safe!”

-Tammie in Rehoboth Beach, DE (customer since 2017) via Google Review