Customer Testimonials & Reviews

“We have been with Alarm Engineering for 25 years and always great service! We moved our business and they installed a brand new wireless system that works great. I highly recommend Alarm Engineering. Matt was our tech and did a great job! Dave Mueller was our Systems Specialist. They make an excellent team! Love the mobile app!” -Kim in Laurel, DE (customer since 1997) via Facebook Review

“We recently moved to the area and contacted Alarm Engineering and our salesperson is David Mueller. He asked questions to see what we wanted and needed. Gave us all the options and price points and then let us make a decision. He was low pressure but kept us informed. The installation was on schedule and any follow up questions we had were handled promptly and efficiently. Exactly what we needed and wanted. Very satisfied customer and we let all of our neighbors know as well. Thank you David!”

-Lisa An in Millsboro, DE via Google Review (customer since 2018)

“I want to compliment your team’s service and professionalism. David Mueller quickly followed up on our upgrade request and eagerly agreed to ‘walk-through’ our current system. He had sound recommendations and did not hard sell products or services. We had a good conversations about options and he offered reasonable suggestions.

David was personable and knowledgeable. I’m sure you’re proud to have well qualified salespeople like David on your staff. We look forward to our system upgrade which will make it part of our daily routine instead of just at night and when we’re out of town.”

– Doug in Salisbury, MD (customer since 2000)

“Great customer service! Reasonably priced! Highly recommended!” -Luke in Rehoboth Beach, DE (customer since 2017) via Facebook Review

“Real alarm story! Received a phone call on my cell phone (which is listed as my secondary phone line) that my home alarm was set off. I received the call within 2 minutes of the alarm activation. They told me exactly what door was triggered. I was actually about 15 minutes away from the house. The lady from the call center was very professional and polite. They had police on my property in about 5 minutes. Thankfully it was a false alarm. Great job Ron and company!”  

-Brian S.

“My wife and I recently relocated to Millsboro, DE from Pennsylvania. We interviewed several alarm companies. After Meeting David Mueller, we decided to contract with Alarm Engineering. David designed an alarm package geared specifically to meet our needs. He delivered all that was promised and then some. Installation was professional, and equally important, he’s been available to help resolve any and all issues. Over the years, we’ve worked with a number of alarm companies to protect our home. Alarm Engineering has been the best to date. We whole heatedly recommend David Mueller and Alarm Engineering.”

-Walter in Millsboro, DE via Google Review (customer since 2018)

“On Tuesday I requested yard signs and decals, today (Wednesday) an Alarm Engineering truck showed up and took care of this request. The driver, …Cameron is a real gentleman and a great representative of your company. He took care of our school needs and even took care of another building that is alarmed. Thanks for the good service, unfortunately we do not always get to see that type of service anymore.”

-Ed @ St. Francis de Sales School in Salisbury, MD (customer since 2008)

“A little feedback from today’s service call with Bruce who did a terrific job. Bruce was personable, professional, familiar with the Dakota Alert sensor, took the time to properly test the sensor and did a great job installing it. Kudos to Bruce!” -Mark in Hartley, DE (customer since 2014)