Alarm Engineering Customer Satisfaction Survey -

Our Customers Say

“I was a police officer in New Jersey. I went up thru the ranks and made it to chief of detectives of a county prosecutor’s office. Being involved in law enforcement for 25 years I have seen many burglaries and strong arm robberies. We lived in rural Hunterdon County in New Jersey, a very affluent area. Even while living there I had an alarm installed in my home. Once I retired in 2008, we began looking to move to Delaware. In 2011 we built a new home in Delaware. Even though this area is very nice, I felt based on my law enforcement experience I still needed an alarm in my home. From speaking to one of my neighbors he recommended Alarm Engineering for the alarm. I contacted David Mueller and he quickly made time to come to my home and explain all of my options for the alarm installation. The price was good and the components he recommended were just what we needed, so we went ahead and had it installed. Since we have had the alarm, we only had one issue with a faulty window switch that caused an activation. I contacted David and that afternoon a technician came to my residence and correct the problem.

Within the past few weeks I contacted David again and asked if there was any options to remotely control the alarm system from my phone. He recommended a cellular device to be added to my existing system. We went ahead and had it installed. I don’t know why I did not get it installed with my initial installation. This device is great. I am very pleased with my system and the company that did the installation.

Alarm Engineering is a great company to deal with and David Mueller is a really down to earth kind of guy, no high pressure sales and always gets back to you right away.I am a very pleased customer and would recommend Alarm Engineering to anyone looking to have an alarm installed.”  

-Sincerely, Sam D. in Millsboro, DE (customer since 2012)

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Alarm Engineering Customer Satisfaction Survey Tell us How we are doing

Alarm Engineering Customer Satisfaction Survey

We value your business and want to keep it. Our customers are our best teachers, so please take a moment to grade our performance overall or tell us specifically about a recent experience you’ve have with our team. As an extra thank you for taking the time to provide your feedback, your completed survey automatically enters you into a drawing for a month of FREE monitoring.

Have we recently installed your system and want to tell us about your experience? Click here!

Even if you haven’t had a recent interaction with one of our team members, tell us about your experience with our team overall here.

Thank you once again for telling us about your experience. Our management team reads each and every survey and your comments help us continue to improve.

Refer a Friend and Save

If you’re pleased with our service, you can help those you care about and save even more at the same time, it’s easy!

Recommend the safety and security of an Alarm Engineering security, smart home or life safety system to friends, family members, colleagues or businesses. Every new Alarm Engineering customer your referral creates earns you a $50 monitoring credit. We are a locally owned and operated company, so we rely on happy customers like you to spread the word about Alarm Engineering. Our $50 savings incentive is just our way of saying ‘Thank You!’

Remember, educating the important people in your life about the safety and security of an Alarm Engineering system is helping them as well.

Help Someone You Care About

Do you have some people in mind that could benefit from more information from our no-pressure team? Click the Refer a Friend button and email us your referral’s name, city, and phone number. Our team will contact your referral, you don’t need to do a thing!

Click here to provide your referral to us, that's all you need to do!


Have you Claimed Your Customer Loyalty Credit?

Many companies say they appreciate their customers, but actions speak louder than words. Our Customer Loyalty Rewards offers you big savings on your smarter home security system upgrade because the longer you have been with us, the more you save, up to $1000! 

Tell us who you are, and we’ll let you know how much you can save.