Alarm Engineering Customer Satisfaction Survey -

Our Customers Say

5 star service from Alarm Engineering

“Alarm Engineering just updated the fire & security systems in our 100+ year old building. No doubt a frustrating experience at times for the installers, yet every member of the Alarm Engineering team responded in a courteous and professional manner, while protecting the historical elements of our building. Installers arrived when scheduled and were willing to work around the varied schedules of our three tenant organizations. At the end of every workday, they cleaned & vacuumed. Seriously!

I have worked with a lot of subcontractors and Alarm Engineering made it to my all-time favorite, top 3 in part because of Ron, Dan, & Terry. They all take pride in the quality of their work & the satisfaction of their customer. That said, I should add, that I never encountered any member of the AE team that acted in anything but a professional manner. I highly recommend this company-much so, I use them in my home as well.”

-Donna @ Richard A. Henson Foundation in Salisbury, MD via Google Review (customer since 2006)

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Alarm Engineering Customer Satisfaction Survey Tell us How we are doing

Alarm Engineering Customer Satisfaction Survey

We value your business and want to keep it. Our customers are our best teachers, so please take a moment to grade our performance overall or tell us specifically about a recent experience you’ve have with our team. As an extra thank you for taking the time to provide your feedback, your completed survey automatically enters you into a drawing for a month of FREE monitoring.

Have we recently installed your system and want to tell us about your experience? Click here!

Even if you haven’t had a recent interaction with one of our team members, tell us about your experience with our team overall here.

Thank you once again for telling us about your experience. Our management team reads each and every survey and your comments help us continue to improve.

Refer a Friend and Save

If you’re pleased with our service, you can help those you care about and save even more at the same time, it’s easy!

Recommend the safety and security of an Alarm Engineering security, smart home or life safety system to friends, family members, colleagues or businesses. Every new Alarm Engineering customer your referral creates earns you a $50 monitoring credit. We are a locally owned and operated company, so we rely on happy customers like you to spread the word about Alarm Engineering. Our $50 savings incentive is just our way of saying ‘Thank You!’

Remember, educating the important people in your life about the safety and security of an Alarm Engineering system is helping them as well.

Help Someone You Care About

Do you have some people in mind that could benefit from more information from our no-pressure team? Click the Refer a Friend button and email us your referral’s name, city, and phone number. Our team will contact your referral, you don’t need to do a thing!

Click here to provide your referral to us, that's all you need to do!


Have you Claimed Your Customer Loyalty Credit?

Many companies say they appreciate their customers, but actions speak louder than words. Our Customer Loyalty Rewards offers you big savings on your smarter home security system upgrade because the longer you have been with us, the more you save, up to $1000! 

Tell us who you are, and we’ll let you know how much you can save.