Customer Testimonials & Reviews

“Jodi is very personable & quick with responses. No complaints! Great Services.”

– Audrey in Cambridge, MD 

“My daughter and son-in-law have just recently had an alarm system installed at their home by your company. They were the victims of a terrible home invasion and then robbery of the safe at their business. My daughter told me that she is now able to sleep well because she isn’t listening to every sound in the house, fearing that someone was breaking in to their home. Your representative, Lee Smith, and the technicians who installed the system made them both feel very security now that they have the alarm system. My husband and I are so thankful that they will have some peace of mind.”  

-B.H. 

“Great home security company! I have been very pleased with my alarm system and the whole process. I would definitely recommend this company!”

-Sarah F. in Trappe, MD on Google

“We have been with Alarm Engineering for 16 years. No problems and great service if you need it.”

-Tom H. in Berlin, MD 

“I upgraded from another local provider when a quoted equipment upgrade more than doubled in price on follow up!!! When my contract was almost fulfilled, I called Alarm Engineering after seeing sooo many glowing reviews everywhere I looked. Lee Smith was excellent, no pressure but very knowledgeable and thorough. I was able to get my upgraded service, new (and additional!) equipment, all for a fraction of what “that other” company was trying to sucker me into. Installation was a breeze and I’ve not had a single problem since. Very easy to use, I love the tech features, and am really happy to make this switch. Thank you, AE!”

-Nancy in Salisbury, MD on Facebook

“The service tech, Robert, was wonderful! He explained the system to me (I recently took over the responsibility) and helped me understand how everything worked. Doug has also been very patient with us, answering our questions regarding a possible service plan.”

-Rose at Coastal Community Church, Inc. in Berlin, MD and Crisfield, MD

“This installation was in reaction to a break-in. Doug responded quickly and helped me in this situation as fast as he could… “

-Donna in Crisfield, MD

“I would just like to you know how efficient and professional Matt was while installing our new system. Our school can be a very hectic and busy place. Matt did an awesome job working in the space he was given and also working around us. I would also like to thank you [Jodi] for all your help and your excellent customer service skills. Our school would highly recommend Alarm Engineering for all security needs.” 

-Crystal @ Greenwood Mennonite School in Greenwood, DE