Customer Testimonials & Reviews

“Exceptional service! Alarm Engineering has been my electronic security provider for the past eight years. Over the years, I’ve come to expect nothing less than exceptional service from Alarm Engineering and Lee Smith, one of the company’s System Specialists…and they never disappoint; in fact, they always “exceed” my expectations. Recently, Alarm Engineering upgraded my existing electronic security system. Again, Lee coordinated every aspect of this project in a timely, efficient manner. In addition, the service technicians Stephen, George, and Gavin that Lee sent to install the upgrade were phenomenal. They all were extremely knowledgeable, detail-oriented, and conscientious. As these professionals worked diligently to complete the project as quickly as possible, they were never too busy in the process to pause to answer all my basic questions or to provide me with further instructions on how to operate key features of the newly integrated system. Thank you everyone for exceeding my expectations once again!”

-Geneva C. in Salisbury, MD on Google

“Lee and his guys were great. They came out and set us up with a newer model system to replace our old and outdated system. The new system is so much easier to use and allows me to double check on things without even going to the office. A peace of mind knowing anytime I can check to see if the alarm is set or not.”

-Timothy  D. with Salisbury Self Storage in Salisbury, MD on Google

“Someone broke in to the store, they heard the beeping and only stayed for about 10 seconds, they didn’t get anything. Everything worked well, thank you for everything!”  

-Perry B. @ Blue Heron Junction in Crisfield, MD

“I would recommend Alarm Engineering to everyone. David Mueller is the best. He got us everything that we wanted to protect our house at an affordable price. Alarm Engineering is the way to go!”

-Zach R. in Seaford, DE on Google

“Just wanted to say that George has been exceptional and very patient with me working through all the extra stuff that I’ve been asking for. We were able to work through the panels and garage integration and I think we both learned a lot about these systems, probably more than we expected. He definitely helped to get us closer to having a smart, integrated home. Please pass along my sincere thinks to him.”

-Tim in Dover, DE

“[Lee] was very prompt and informative. [Installation] were courteous, professional, and provided clear explanations. The installation team was excellent – very impressive.”  

-Christine in Salisbury, MD 

“Even though our system was installed some years ago, we were so impressed with your service techs. They came into our house only days after a break-in, in fact, our carpets were still damp from cleaning the finger print dust. Your techs were in and out of our entire house, from attic to crawl space, and never left any dirt or dust anywhere. They cleaned up after drilling, etc. They were friendly and professional. In fact, not long ago I spoke with one of the techs that came out to install that day. I think it speaks volumes about a company when employees are still there after many years. Thanks so much for helping us to feel safe!”

– Faith & Ricky in Seaford, DE 

“Thank you for coming through for me in such a truly professional manner. Your staff did you and your business proud. Job well done!”  

-F.B.