Customer Testimonials & Reviews

“The Wicomico Liquor Control Board has dealt with Alarm Engineering for many years for all of its security needs. I commend them for their outstanding service and support. A few months ago, they upgraded our camera equipment in two locations. The camera systems have worked superbly helping the Liquor Control Board monitor all of our day-to-day activities.

A few weeks ago, we had a robbery at one of our locations after closing Saturday night. Alarm Engineering responded immediately after my call Sunday morning to assist the police getting information from our new digital recorder camera system. Because the cameras worked so well, and Alarm Engineering’s quick response with assistance, the police had no problem apprehending the robber a couple of days later. The Wicomico Liquor Control Board has been very satisfied with Alarm Engineering. Their service has proven itself to be an invaluable asset. I would highly recommend them to anyone”  

-Anna @ Wicomico Liquor Control Board

“Our salesman David has been great to work with. He is prompt and offers advice in the best interest of his clients. He is the epitome of professionalism.”

-James J. in Seaford, DE on Google

“Excellent customer service. Our new service was having false alarms starting on a Saturday night and they have an on-call tech and she was excellent at talking me through it and then came out on a Sunday to replace a component with a better alternative. Very easy company to work with.”

– Carrie in Berlin, MD on Facebook 

 “My husband has some dementia issues; I could not ask for more professional handling of some of our issues. You are fantastic!”

-D.Y. 

“Your installer was professional and patient. It’s been a pleasure doing business with your company.”

 -Connie R. 

“You are GREAT! :-)”

– Angela in Lewes, DE 

“Your guy was great! He came and pulled my panel out and fixed it in less than 2 minutes. We really appreciate the promptness and professionalism he displayed! This company is great!”

–Ace Home Center in Ocean City, MD

“I was a police officer in New Jersey. I went up thru the ranks and made it to chief of detectives of a county prosecutor’s office. Being involved in law enforcement for 25 years I have seen many burglaries and strong arm robberies. We lived in rural Hunterdon County in New Jersey, a very affluent area. Even while living there I had an alarm installed in my home. Once I retired in 2008, we began looking to move to Delaware. In 2011 we built a new home in Delaware. Even though this area is very nice, I felt based on my law enforcement experience I still needed an alarm in my home. From speaking to one of my neighbors he recommended Alarm Engineering for the alarm. I contacted David Mueller and he quickly made time to come to my home and explain all of my options for the alarm installation. The price was good and the components he recommended were just what we needed, so we went ahead and had it installed. Since we have had the alarm, we only had one issue with a faulty window switch that caused an activation. I contacted David and that afternoon a technician came to my residence and correct the problem.

Within the past few weeks I contacted David again and asked if there was any options to remotely control the alarm system from my phone. He recommended a cellular device to be added to my existing system. We went ahead and had it installed. I don’t know why I did not get it installed with my initial installation. This device is great. I am very pleased with my system and the company that did the installation.

Alarm Engineering is a great company to deal with and David Mueller is a really down to earth kind of guy, no high pressure sales and always gets back to you right away. I am a very pleased customer and would recommend Alarm Engineering to anyone looking to have an alarm installed.”  

-Sincerely, Sam D. in Millsboro, DE