Customer Testimonials & Reviews

“Doug met with us and discussed all of our concerns, especially related to our son who is blind. He was extremely informative! The installation tech, Ben was wonderful! I highly recommend these folks for your security system!”

-Anita H. in Ocean Pines, MD on Google

“Very polite and very professional and personable and completely made sure we understood how to use the system.”  

-M.W. 

“Alarm Engineering has always been so responsive to our questions and requests. Great customer service.”  

-Suzanne M. in Princess Anne, MD 

“The workmen were very professional, efficient, and polite which made me feel at ease. Customer service is top notch, Doug is a pleasure to work with.”

-Angelique L. in Bishopville, MD on Google

“A quick note of thanks and feedback on my first experience with your company for my 4G upgrade – in a word, OUTSTANDING! Your tech Ben is an excellent representative of your company. He was on time (early actually), called ahead while enroute to my location, professional appearance, respectful of me and my home, very knowledgeable, and answered all questions. Please pass along my feedback to him. He is an asset to your company. As you know we came over from…so I didn’t necessarily choose Alarm Engineering, but yesterday’s service call certainly gave me no reason to look anywhere else.”

“…And BTW Lillian has been incredibly helpful, accommodating (and patient!) in trying to schedule this long (my fault) service.”

-John & Donna G. in Lewes, DE 

“I would like to thank Alarm Engineering for the great service that you have provided us at Peninsula Insurance over the past four years. I have nothing but positive words to say for the great service that Alarm Engineering has provided our office.”

-Shaun S. @ Peninsula Insurance Co. in Salisbury, MD 

“Again I want to say THANKS for what you did for HALO. The security system has been such a blessing to us as it helps keep our women and children safe, gives us an opportunity to review if there are any activities we do not want in the Day Facility. Having the ability to remote into the system gives me peace of mind. If there is a problem in the Café, I don’t have to drive all the way in. Sweet!! :)”  

-Celeste Savage, Executive Director, Hope And Life Outreach (HALO) in Salisbury, MD

“We have been working with Alarm Engineering since we built our house in 2015 and to say the least we are very pleased with all of their services. We are so thankful for their protection of our home and our family. Mr. David Mueller, you are a consummate professional and a true gentleman!!”

-Mark W. in Lewes, DE on Google