Alarm Engineering Customer Testimonials

Customer Testimonials & Reviews

5 star service from Alarm Engineering

Our customers give us 5 STARS on Google, Yelp, Angie’s List and Facebook. Check out what everyone’s been talking about!

Have you had a recent experience with an Alarm Engineering team member? There are so many ways to get your comments or referrals to us:

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  • Call and chat with us! There’s no auto-attendant here at Alarm Engineering: 410.546.2210
Read Unbiased Consumer Reviews Online at AngiesList.com
angieslist.com/review/5724674

5 star service from Alarm Engineering“Lee (Smith) did a great job explaining my options. Thanks.”

– Bill in Salisbury, MD (customer since 2004)

5 star service from Alarm Engineering“Real alarm story! Received a phone call on my cell phone (which is listed as my secondary phone line) that my home alarm was set off. I received the call within 2 minutes of the alarm activation. They told me exactly what door was triggered. I was actually about 15 minutes away from the house. The lady from the call center was very professional and polite. They had police on my property in about 5 minutes. Thankfully it was a false alarm. Great job Ron and company!”  

-Brian S.

5 star service from Alarm Engineering“We recently eliminated our home phone line and had an upgrade done on our alarm system. I want to comment on how well Doug Brown handled the job & made it an easy transition for us. Our installer Dan (Adkins) was one of the most talented people I have had work in our home in recent years. He was careful, the equipment was mounted neatly & the job was left as clean as he found it. He also did a great job of explaining how to use the new features. Thanks, Steve.”

-Steve in Berlin, MD (customer since 1991)

5 star service from Alarm Engineering“Your (security system) service man was prompt, courteous, and quite friendly. He knew his business well. My wife and I were very impressed.”  

-Mahlon Trout (customer since 2002)

5 star service from Alarm Engineering

“From my first phone call to Lillian – Excellent. To David explained process thoroughly. Tony & Shawn are absolutely wonderful installers. Enjoyed both of them during the process.” -Linda in Laurel, DE (customer since 2019)

“Once again Alarm Engineering you have proven why you are always voted #1! Your service department team is top notch and VERY patient. We had a problem with our smoke detector and they worked from their side and talked me through checking things on my side…and were patient when my pup got sick while we were on the phone and with my ‘short girl problems’ reaching the smoke detector. (Don’t tell my husband I was standing on a bar stool…I knew I had quick access to 911 if needed)! We even shared some laughs! It’s all fixed after a service call this morning and we are up, running, and protected again all within 24 hours! Thank you and keep up the great work!”

-Melanie in Salisbury, MD (customer since 2018) via Facebook Post

“Very refreshing to have a technician that takes pride in his profession. Really enjoyed his pleasant attitude. Thanks again.”  

-Dennis Ryan (customer since 2014)


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