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Just like medical professionals suggest you get a periodic physical to identify possible issues with your health, we recommend periodic testing of your alarm system, at least annually but even as often as monthly.
We highly recommend testing your system immediately if you have:
This test will cover two important system communication checks:
Before you test your system, make sure to let us know you plan on testing it.
You have now tested your system! As always, our service professionals are here 24/7 to answer any questions you may have.
This is a great time to think about who is contacted when your alarm sounds. You created your call list when we initially installed your system. Do you remember who is on your call list?
Many of our customers set their call list more than twenty years ago! We recommend checking your call list at least every couple of years to be sure the information is up to date. Remember to have your Account ID or Passcode handy when you call our office, or complete this online form so we can validate your identity.
We recommend listing yourself and any close neighbors or family you trust to be able to check on your property at any time or the day or night.
Each person on your call list should:
Your passcode is a single word designated by you that is able to declare a false alarm. Your Account ID is a unique series of numbers and letters provided to you on installation day on black and white cards the size of a business card. Keep this Account ID safe as knowledge of this ID will allow the bearer to make any changes or updates to your account by calling our office or completing this online form. If you haven’t assigned an account passcode or if you don’t remember what it is, just call our office with your Account ID and we can either remind you or change it: 410-546-2210.
If you aren’t yet an Alarm Engineering customer, experience the customer service difference a local, expert team offers. We’ve been serving your friends and neighbors since 1985.
Are you unhappy with your current alarm company or looking for a no-charge, no hassle security assessment? Tell us a little about yourself and remember to use the FIRSTMONTHFREE promo code to save even more.
Locally owned Alarm Engineering has been securing Delmarva since 1985. In that time, we have earned our reputation for integrity, reliability, and quality with our emphasis on superior service to our customers. We know you have choices when it comes to your security system, so here are some things you should know about our team.
Alarm Engineering is leading provider of electronic security systems and services in Delaware and the Eastern Shores of Maryland and Virginia. From integrated home security systems with home automation and video to large enterprise-level integrated systems and small business solutions, our highly trained and professional staff will get the job done right. As an Authorized Alarm.com dealer, we offer exclusive Crash and Smash technology, Geo-Fencing and LiftMaster Garage Control, and the Doorbell Camera as part of our Home Automation offerings.