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At Alarm Engineering, we continuously strive for ways to enhance and improve the level of safety and support provided to our customers. We are pleased to share that we will be making significant improvements to the monitoring services provided for your alarm system.

Starting November 14th, signals from your alarm system will be received and managed by a new monitoring station with the latest technology, and even better connectivity and redundancy than before. This is NOT a change in ownership – Alarm Engineering is still the same local, independent, and service-obsessed company you know and trust. 

This upgrade comes at no cost to you and does not change the way you use your system. Your arm code(s) used to arm/disarm the system, and your account passcode – the verbal passcode used to identify yourself over the phone to the operator, all remain the same.

Update Your Contact Information

What DOES change is how you call the central station. If you have any of the following phone numbers for the monitoring station saved in your phone, please delete them: 800-433-5500, 800-356-2222, 410-785-1740.

Starting immediately, please use our existing phone number: 410-546-2210 to reach the monitoring station. You now have the convenience of calling one phone number for everything/anything related to your alarm system – monitoring station, service, support, etc.

Please share this info with everyone on your contact list, with anyone within your organization/household that may need to contact the monitoring station.

About Alarm Engineering

Locally owned Alarm Engineering has been securing Delmarva since 1985. In that time, we have earned our reputation for integrity, reliability, and quality with our emphasis on superior service to our customers. We know you have choices when it comes to your security system, so here are some things you should know about our team.

Alarm Engineering is leading provider of electronic security systems and services in Delaware and the Eastern Shores of Maryland and Virginia. From integrated home security systems with home automation and video to large enterprise-level integrated systems and small business solutions, our highly trained and professional staff will get the job done right. As an Authorized dealer, we offer exclusive Crash and Smash technology, Geo-Fencing and LiftMaster Garage Control, and the Doorbell Camera as part of our Home Automation offerings.

For more about what sets us apart from the crowd, click here or give us a call at 410-546-2210. But don’t just take our word for it: check out our five star Google Reviews.