Alarm Engineering Customer Testimonials

Customer Testimonials & Reviews

5 star service from Alarm Engineering

Our customers give us 5 STARS on GoogleYelp, Angie’s List and Facebook. Check out what everyone’s been talking about!

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“I have been with Alarm Engineering since my business opened in 2005 and couldn’t imagine it any other way. Whenever I need to make any modifications they have always kept me ahead of the curve. I rest easy at night knowing I have Alarm Engineering protecting both my business and home.”  

-Shawn E. in Bishopville, MD (customer since 2007)

5 star service from Alarm Engineering“As I set my alarm for the evening it is not lost on me what a great service it is for so little cost. The piece of mind is everything. Thank you for such a great service. If the cost was double it would still be a awesome deal. Thank you, Bob”

-Bob in Salisbury, MD (customer since 2005)

5 star service from Alarm Engineering“+++++++  I have been completely satisfied with the professionalism and knowledge of the guys who installed our security system!! I feel more confident and safer in my home now! Also, there was no mess after the installation!! I thought I would have to clean up afterwards, but it was all done when I got home. I definitely recommend Alarm Engineering! Thank you for a job WELL DONE!!  

-Susan Vickers (customer since 2011)

5 star service from Alarm Engineering

Great company. I called to update and activate the system in our 20 year old home. I wanted to get everything up and running as we were going out of town for an extended period. Lee was very helpful and came out right away to look at the job. We corresponded via email and phone to finalize my equipment selections. He always got back to me quickly with answers to my questions. He got us on the schedule prior to going out of town! (He even installed new signs as the old yard signs were really worn out and crumbling.)

The installer Ben did a great job explaining the system and the portal. He helped familiarize me with how to adjust the motion sensitivity on the cameras, etc. When Ben discovered that the panel needed to be upgraded to meet the needs of additional video equipment, he called the office and they upgraded the panel at no additional charge to me. Ben made recommendations on settings based on what our individual needs were and showed me how to adjust them if needed.

All in all it was a great experience dealing with Alarm Engineering. I have had security systems with various companies over the years in various houses and I find this one very user friendly and expandable.

On a side note…while out of town we got an alert on our front porch. Turned out to be my pool tech and I was able to answer his questions via the doorbell camera.

Great experience with AE.”

-Tracy in Salisbury, MD (customer since 2019) via Facebook Recommendation

“Just wanted to drop you a note to compliment your entire operation on their professionalism. Since we moved to Alarm Engineering, we have been very pleased with the level of service that we have received.”

-Tom M.