Customer Testimonials & Reviews

“We recently moved to the area and contacted Alarm Engineering and our salesperson is David Mueller. He asked questions to see what we wanted and needed. Gave us all the options and price points and then let us make a decision. He was low pressure but kept us informed. The installation was on schedule and any follow up questions we had were handled promptly and efficiently. Exactly what we needed and wanted. Very satisfied customer and we let all of our neighbors know as well. Thank you David!”

-Lisa B. in Millsboro, DE on Google

“Doug Brown was honest. The technicians were on time and did the job neatly. Continue the good work and service.”

– R. Craig G. in Berlin, MD

“On Oct. 10, we had a key card reader installed by your company. I would like to take a minute to compliment you on your employees. David was our salesman. He was punctual, responsive to our email and phone calls, knowledgeable about your systems, and overall and excellent representative of you company.

Your install team, whose names I do not know, was one of the best I have ever worked with. They arrived on time, got right to work, and worked diligently through the day. They knew what they were doing, answered questions in a way we older people could understand, and finished the job quickly and professionally. I worked in management in private industry for 40 years and these two guys were as good as any I have ever worked with. We look forward to a long relationship with your company.”

-Darryl with American Legion Post 19 in Laurel, DE 

“Local, reliable & reasonable.”

-Ryan J. in Laurel, DE 

“Doug met with us and discussed all of our concerns, especially related to our son who is blind. He was extremely informative! The installation tech, Ben was wonderful! I highly recommend these folks for your security system!”

-Anita H. in Ocean Pines, MD on Google

“I meant to drop you a line the other day to let you know how impressed we are with every Alarm Engineering employee that’s ever came to our house. The two guys that stopped by the other day are a good example, they were prompt, polite, very knowledgeable about your systems, and clearly explained and corrected the issue we were having. As an owner of a business that employs close to 300 exceptional, reliable, and hardworking folks I know how valuable they are to our company’s success.”

-Pat W. in Frankford, DE 

“We really appreciate your technical support team. We have always been helped quickly to resolve issues. Thank you.”

-Karen V. in Salisbury, MD

“I contacted our sales rep David asking to get a new sign on a post because I broke mine in half with a lawn mower. He quickly replied with a link on their website to request a sign. Within a couple of days, one was dropped at my mailbox where the old sign was mounted and they also gave me some window stickers. Put them in the mailbox. Couldn’t possibly ask for better service.

-John in Laurel, DE on Google