Customer Testimonials & Reviews

“I want to compliment your team’s service and professionalism. David Mueller quickly followed up on our upgrade request and eagerly agreed to ‘walk-through’ our current system. He had sound recommendations and did not hard sell products or services. We had a good conversations about options and he offered reasonable suggestions. David was personable and knowledgeable. I’m sure you’re proud to have well qualified salespeople like David on your staff. We look forward to our system upgrade which will make it part of our daily routine instead of just at night and when we’re out of town.”

– Doug in Salisbury, MD 

“Everyone I’ve dealt with is professional, polite, and knowledgeable. Lee and Jacob were so understanding. Thank you so much!” 

–Hilda H. in Salisbury, MD 

“Reasonably priced and excellent service!”

-Brenda in Hebron, MD 

“We are very happy with the service provided by Alarm Engineering. From the conception of the jewelry store, Alarm Engineering was most prompt with estimates, installation and service after the sale. Their pricing was very competitive and their service then and now has been outstanding. We endorse Alarm Engineering as the best in the area when it comes to installation and monitoring of security systems.”  

-Ken & Madsi Sehman @ Ken Sehman The Jeweler in Salisbury, MD 

“Matt, Carter & John did an awesome job!!! Very professional and patient. They deserve a raise!!’

-Jayne in Selbyville, DE 

“Outstanding folks to work with and extremely responsive. I was extremely pleased with David and Terry throughout our bidding & install process. Both were professional and responsive to our questions/concerns. Both provided advice that was helpful in setting up our system – great reps for the company.

As a community, we needed to competitively bid this system. David was professional and informative throughout this process. Because of his diligence and responsiveness, we as a board felt AE was the best value and would best service our development. During the installation process, Terry fully confirmed our decision. He was informative and helped us make placement decisions based on his experience and listening to/understanding our needs. I would and have recommended AE to other communities and residents based on the helpfulness and excellence of David and Terry.”

-Jim @ Bayview Estates in Selbyville, DE 

“[Sales] didn’t try to oversell, gave honest recommendations. [Installation Team] were very quick and neat and complete. They took time to help it get set up.”

– Mark in Bethany Beach, DE 

“Just some wonderful feedback as Jerry [in Service] is amazing and was so very helpful to us this morning!”

-Jonathan in Rehoboth Beach, DE