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Our Customers Say

Rated 5 Stars!“We, at Back Bay Cove, want to express our gratitude for all the work that Terry has performed over the years.  Again, yesterday, Terry was out in the teen degree elements consciously performing the installation of a camera at BBC gate.  This was followed-up by addressing our, Shoop’s, driveway motion detector problem.  The personal interaction we have experienced with Terry has always been very pleasant. His knowledge, professionalism and clean cut integrity shines through while interacting with his customers.  Terry’s total performance is outstanding.  Believe me we have had many experiences where “service” from other companies has been substandard.  Again, thank you Alarm Engineering for your “excellent” services.”  

-Ron and Chris Shoop @ Back Bay Cove in Milton, Delaware

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Aggressive Door-to-Door Alarm Sales teams may be swarming your neighborhood soon. You may be surprised to learn many of these "seasonal" companies target homes that already have security signs in the yard.

Guard Against These 5 Door-to-Door Alarm Scams

Aggressive Door-to-Door Alarm Sales teams may be swarming your neighborhood soon. You may be surprised to learn many of these “seasonal” companies target homes that already have security signs in the yard. Many agencies including the Federal Trade Commission, States Attorney and other state officials urge caution when approached by a door to door alarm representative.

Here are some examples of the tactics these companies use to scam homeowners. Remember, we are here to help with any question you have.

  1. “Alarm Engineering is in your neighborhood today offering free system upgrades.”
  2. “This is a limited time upgrade offer. You MUST sign up RIGHT NOW to get your upgrade.”
  3. “Alarm Engineering has gone out of business or sold out to us.”
  4. “Our computer has detected a glitch in your system and we’re here to check it.”
  5. “We are General Electric Security.”

Our team will never show up to your home unannounced. 

Now that we’ve introduced you to some common ways these companies gain entry into your home, here are some details to keep in mind. If you are ever unsure if the person at your home is really from Alarm Engineering, call our office to verify at 410-546-2210.

“Alarm Engineering is in your neighborhood today offering free system upgrades.”

Scam artists who use this approach will sign you up with an entirely different company. Alarm Engineering respects your time and our team members NEVER arrive at your home unannounced. Call us at 410-546-2210 if someone tries this or any alarm scam at your door.

“This is a limited time upgrade offer. You MUST sign up RIGHT NOW to get your upgrade.”

We don’t believe in high pressure tactics and never tell you to “sign right now.” We do offer free Customer Loyalty Rewards upgrades that offer the added security of cellular connectivity, remote access with free apps, lights, locks, video (including doorbell cameras) and more. Give us a call to discuss all your options at 410-546-2210.

“Alarm Engineering has gone out of business or sold out to us.”

Again, if another company tries to convince you that Alarm Engineering has been sold, give our office a call right away. We have been locally owned since 1985 and we plan on sticking around to serve our customers for years to come. 410-546-2210

“Our computer has detected a glitch in your system and we’re here to check it.”

Slick scammers claiming to be remote access technicians from reading your yard sign may tell you “the company computer” has noticed recent glitches in your system and they’ve been sent to repair it. Their goal: To con you into letting them into your house on the pretext of “fixing” or “examining” the existing security device. In fact, they’re tampering with the alarm system so they can return and burglarize your house or sign you up with a different company.

If there is an issue with your system that we detect, our team will contact you and look to set an appointment time that works for you, not just show up claiming it needs to be repaired. If you ever are concerned that your system isn’t working right, give us a call to troubleshoot it. Also, we highly recommend you test your system regularly.

“We are General Electric.”

These people coming to your door may even have GE logos on their clothing. They are not GE Security. Legitimate manufacturer representatives will not arrive at your home to make any changes to your system. The Alarm Engineering team provides all your service directly.

The Real Deal

We appreciate you trusting Alarm Engineering with your home or business security needs. Customer Loyalty Rewards offers you up to $500 towards your system upgrade.

Since a worn yard sign is more likely to be targeted by such individuals, just let us know if you need replacements here

About Alarm Engineering

Locally owned Alarm Engineering has been securing Delmarva since 1985. In that time, we have earned our reputation for integrity, reliability, and quality with our emphasis on superior service to our customers. We know you have choices when it comes to your security system, so here are some things you should know about our team.

Alarm Engineering is leading provider of electronic security systems and services in Delaware and the Eastern Shores of Maryland and Virginia. From integrated home security systems with home automation and video to large enterprise-level integrated systems and small business solutions, our highly trained and professional staff will get the job done right. As an Authorized Alarm.com dealer, we offer exclusive Crash and Smash technology, Geo-Fencing and LiftMaster Garage Control, and the Doorbell Camera as part of our Home Automation offerings.

For more about what sets us apart from the crowd, click here or give us a call at 410.546.2210. But don’t just take our word for it: check out our five star Google Reviews.

 



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