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You have received a communication from us because your security system is not operating on the most up to date LTE wireless network. A hardware update is needed so that when the cellular towers are updated to 5G in your area, your security system will continue to communicate with our central station.
This hardware update takes approximately 20 minutes and will require a technician to have access to your system.
We have a technician near you Thursday, June 23 and Friday, June 24. Please click below to schedule either Thursday or Friday and secure your morning or afternoon preference. Begin by selecting your property zip code below.